Frequently Asked Questions

 

Frequently Asked Questions

Everything you need to know about shopping at Moodscape Shop.

How do I shop by mood instead of category?

Use our Find Your Mood navigation to explore curated collections based on how you're feeling — whether that's Cozy, Calm, Playful, Proud, Retro, Joyful or Wanderlust. Each mood leads you to a hand-selected group of products designed to reflect that mood and aesthetic. You can also browse by product category if you prefer a more traditional shopping experience.

What does "mood-based design" actually mean?

Mood-based design means every product we carry was chosen with a specific feeling or emotional intention in mind — not just for how it looks, but for how it makes a space feel. We believe your home should reflect your inner world, not just follow trends. Each piece is curated to support intention, emotion, and everyday living.

How do I know which mood is right for me?

There's no wrong answer. Start by asking yourself: how do I want to feel when I walk into this room? If you want warmth and ease, try "Feeling Cozy." If you want clarity and peace, explore "Feeling Calm." You can always mix and match moods across different rooms. Our Find Your Mood page is a great place to start exploring.

Is Moodscape just home décor, or is it more than that?

It's more than that. Moodscape is a lifestyle brand built on the belief that the objects around us shape how we feel day to day. Our collection includes home décor, wall art, scented soy candles, throw blankets, table linens, apparel, and personalized gifts — all united by the idea that beauty should be intentional and emotionally resonant.

Are your products meant for gifting or personal use?

Both! Many of our products make meaningful gifts — especially our personalized soy candles, mugs, and wall art. But we've designed Moodscape for people who want to invest in their own space and sense of self, too. Whether you're treating yourself or someone you love, every piece is chosen to carry meaning.

What types of products does Moodscape carry?

Our collection includes:

  • Hand-poured scented soy candles (Lavender, White Tea Orchid, White Jasmine Mint, Rose Sandalwood)
  • Museum-quality wall art printed on canvas paper and framed. 
  • Decorative throw pillows and blankets
  • Table linens and napkins
  • Expressive apparel (sweatshirts, t-shirts, tank tops, hoodies) 
  • Personalized gifts (custom mugs, candles, and more)

Do you ship internationally?

At this time, we ship within the United States only. We're working to expand international shipping — stay in the mood. Join the Circle

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, unworn, and in original condition. For quality issues or wrong items, we cover return shipping. For change-of-mind returns, return shipping is the customer's responsibility. See our full Return Policy for details.

Items sold with personalization, such as names, custom messages, or other custom details, are Final Sale. We do not accept returns or exchanges on these items unless there is a verified defect or quality issue.

How long does shipping take?

Most orders are processed within 2–5 business days. After shipping, estimated transit time is 3–7 business days. Candles typically ship within 24 hours on business days. You'll receive tracking info by email once your order ships. (Some products may take longer and you will see the exact shipment timeline on individual product at the checkout page) See our full Shipping Policy for details.

How can I contact Moodscape?

We're here to help! Reach us at: