Moodscape Candles — Frequently Asked Questions

Everything you need to know about Moodscape soy-blend candles — personalization, scents, care, and how they're gift-packed and shipped from our New York City office.

What candles does Moodscape sell?

Moodscape sells four soy-blend candles: Lavender, White Tea Orchid, White Jasmine Mint, and Rose Sandalwood. Each candle is thoughtfully sourced from trusted international vendors, then labeled, gift-packed, and shipped from our New York City office.

Can I personalize my Moodscape candle?

Yes. Every candle label can be personalized with a name, a special date, or a short message — up to 40 characters total. It's a simple way to turn a candle into a meaningful gift for birthdays, anniversaries, weddings, housewarmings, or just because. For full details on what's allowed and how personalization works, see our Personalization FAQs.

Where are Moodscape candles made?

Our candles are thoughtfully sourced from trusted international vendors who specialize in clean-burning soy-blend candles. Each candle is then labeled, gift-packed, and shipped from our New York City office.

What kind of wax does Moodscape use?

Moodscape candles are made with a soy-wax blend, chosen for clean, even burning and a softer scent throw than paraffin.

What scents does Moodscape offer?

Moodscape offers four candle scents: Lavender, White Tea Orchid, White Jasmine Mint, and Rose Sandalwood. Full scent notes for each are described on the product page.

How long do Moodscape candles burn?

Moodscape candles offer up to 40 hours of burn time when cared for properly. Burn time has been tested for accuracy. For best results, trim the wick before each use and burn the candle for 2 to 4 hours at a time.

How should I care for my Moodscape candle?

Trim the cotton wick to about 1/4 inch before each burn. On first use, let the candle burn long enough for the wax pool to reach the edge of the vessel — usually 2 to 4 hours — to prevent tunneling. Never leave a burning candle unattended, keep away from drafts, children, and pets, and always place on a heat-safe surface.

Are Moodscape candles vegan and cruelty-free?

Yes. Moodscape candles are cruelty-free and vegan, made with a soy-blend wax and cotton wicks for a clean burn. Packaging is recyclable.

What makes Moodscape candles a clean burn?

Moodscape candles use a soy-wax blend paired with cotton wicks for a cleaner, more even burn compared to paraffin candles with cored wicks. Packaging is recyclable.

How fast do Moodscape candles ship?

Moodscape candles ship from our New York City office within 24 hours on business days and After shipping, estimated transit time is 3–7 business days.

Do candles ship separately from other Moodscape products?

Yes. Moodscape candles are gift-packed and shipped personally from our NYC office. Other products like wall art, apparel, and pillows ship from our production partner facility. If your order includes both, expect separate shipments with separate tracking numbers.

Can Moodscape candles be returned?

Unused candles in original condition can be returned within 30 days of delivery. Used or partially burned candles cannot be returned for safety reasons, unless they arrived damaged or defective. Personalized candles are final sale unless they arrive damaged or defective. Email [email protected] to start a return.

Are Moodscape candles a good gift?

Yes. Candles are one of the most popular Moodscape gifting categories, especially when personalized with a name or date, and paired with a wall art piece or pillow from the same mood collection. Each candle is gift-packed in our New York City office and giftable across occasions — housewarmings, holidays, hostess gifts, and corporate gifting.

Can I order custom-labeled Moodscape candles for events or corporate gifts?

Yes, for larger orders. Custom labels are available for bulk and corporate orders subject to minimums. Email [email protected] with quantity, event details, and timeline to discuss options.